Franchise Operations Manuals: Training Manuals: Marketing: Sales
There are many benefits to having a comprehensive, well written set of Operations Manuals
for your franchise program. These benefits include:
- Operations Manuals are invaluable and effective training tools, promoting consistency and quality throughout the franchise network;
- They help your Franchisees run their businesses more successfully;
- When properly drafted, these Manuals can serve as one of the strongest selling tools for the franchise program;
- Operations Manuals contain the details of the proper procedures, saving both the Franchisor and Franchisee
valuable time and money by reducing the amount of time needed to assist new Franchisees;
- When all the standards of your operations are detailed in a clear manner, these standards and procedures
become part of your Franchise Agreement;
- The act of creating Operations Manuals can enhance your company's systems by forcing you to
examine and improve the way you currently operate your business;
- As you react to new market trends, technologies and competitive forces, Operations Manuals can be
updated to reflect new products, services, policies and procedures; and
- They strengthen the operations at company-owned locations.
NFA can create a complete set of Operations Manuals, including:
 | Pre-Opening Procedures Manual | | |
. . . contains everything a new Franchisee needs to know to launch the business
quickly and without previous industry experience.
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 | Daily Systems and Procedures | | |
. . . details what must be done, how to do it and when to do it so that
the new Franchisee can operate successfully and profitably.
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 | Marketing & Sales | | |
. . . organizes and coordinates your recommended or required marketing
programs in order to help your Franchisees sell their own products and services, while at the same
time increasing name recognition for the brand as a whole.
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 | Bookkeeping & Accounting | | |
. . . explains where and when to get the figures, how and where to record them,
what to send to the Franchisor and what it all means.
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 | Personnel | | |
. . . details personnel policies, job descriptions, hiring and training procedures, renumeration
and benefits, terminations and all the other areas of this increasingly complex area of operations.
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 | Technical | | |
. . . (needed if your product or service is highly specialized) explains the specifics
for the fabrication of your products or technical instructions for your professional services.
National Franchise Associates will first advise you regarding which Manuals should be developed. Next, we will help you determine
the contents of each needed Operations Manual.
Then, with your assistance, we will compile the needed
information and draft the Franchise Manuals for your review and comment.
Contact the franchise consultants today! »»
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